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International Customer Care Executive International BPO / Call Center

1.00 to 10.00 Years   Bangalore   14 Aug, 2026
WHITE HORSE MANPOWER CONSULTANCY (P) LTD
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    International Customer Care Executive International BPO / Call CenterJob LocationBangalore / Hyderabad / Chennai / Pune (Based on Client Requirement)ExperienceFreshers are welcome05 Years of experience in International Voice Process / Customer SupportQualificationPUC / Diploma / Any GraduateExcellent English communication skills are mandatory.Salary2.5 LPA 6.5 LPA (Based on experience and interview performance)Notice PeriodImmediate Joiners to 30 Days PreferredJob ResponsibilitiesHandle inbound and outbound customer calls, emails, and chats.Resolve customer queries professionally and within defined service levels.Provide accurate information about products, services, and account-related issues.Maintain high customer satisfaction and quality standards.Document customer interactions accurately in CRM tools.Escalate unresolved issues to the appropriate teams.Meet productivity, quality, and customer satisfaction KPIs.Adhere to company policies and compliance guidelines.Deliver excellent customer service while maintaining professionalism.Required SkillsExcellent verbal and written English communication.Strong customer service orientation.Active listening and problem-solving skills.Good interpersonal and relationship-building skills.Basic computer knowledge and typing skills.Ability to work in rotational shifts, including night shifts.Ability to work in a fast-paced environment.Positive attitude and willingness to learn.Preferred SkillsInternational Voice Process experience.Experience in Customer Support, Technical Support, Sales Support, or Chat Support.Familiarity with CRM tools such as Salesforce, Zendesk, Freshdesk, or ServiceNow is an advantage.Perks & BenefitsAttractive salary and performance incentives.Cab facility (as per company policy).Health insurance.Career growth opportunities.Paid training.Employee engagement programs.International work environment.Interested candidates can share their updated resume.hidden_mobilehidden_mobilehidden_mobileInterested candidates, please send your updated resume to:hidden_emailwww.WhiteHorseManpower.inWhite Horse Manpower Consultancy Private Limited

Keyskills :
international voice processinternational bpooutbound processvoice processinbound processcustomer support executive

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