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International Customer Service Associate Voice Process | US Shift)

Fresher   Bangalore   19 Jan, 2026
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Greetings from Personal Network!Top MNC Hiring Customer Service Executive (International Voice | US/UK Shift) Location: Bangalore Process: International Voice (US/UK Process) Shift: Night Shift (Aligned with US/UK Time Zone) Position: Customer Support Associate International VoiceBuild Your Global Career with a Leading MNC!A reputed multinational company is looking for Customer Service Executives for its International Voice Process (US/UK Shift). If you are fluent in English, customer-focused, and passionate about providing exceptional service, this is a fantastic opportunity to work in a dynamic, growth-oriented environment with international exposure.Key Responsibilities
    • Handle inbound and outbound calls from international (US/UK) customers
    • Provide accurate information and effective solutions for customer queries
    • Deliver excellent customer service with professionalism and empathy
    • Maintain and update customer interaction details in the system
    • Achieve key performance metrics such as call quality, resolution rate, and CSAT
    • Collaborate with internal teams to ensure prompt issue resolution
    Job Requirements
    • Experience: 1 to 4 years in International Voice / BPO / Customer Service
    • Excellent spoken English and strong communication skills (mandatory)
    • Flexibility to work night shifts aligned with US/UK time zones
    • Strong interpersonal and problem-solving abilities
    • Basic computer knowledge and typing proficiency
    Immediate Joining ContactJyeshta @76hidden_mobile0Raj @ 98hidden_mobile6Join a Top MNC and elevate your career in International Customer Support! Gain global exposure, professional growth, and a rewarding work culture with international opportunities.Best Regards, Team Personal Network

Keyskills :
voice processcustomer supportbpointernational voice processus staffinginternational call centerinternational bpocsr voice

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