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International Customer Support Voice Process

Fresher   Bangalore   08 Dec, 2025
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Greetings from Personal Network!Top MNC Hiring International Voice Process (US Shift)Location: Bangalore Shift: Night Shift (Aligned with US Time Zone) Process: International Voice Customer Support Position: Customer Support Associate International VoiceStart your global career journey with a leading MNC!A reputed global brand is looking for fluent English speakers to join their International Voice Support team. If youre eager to build your career with international exposure in a professional and fast-paced environment, this opportunity is for you.Candidate profile:
    • Experience: 1 to 4 years in International Voice Process / BPO / Customer Support
    • Communication: Excellent English-speaking and interpersonal skills
    • Shift flexibility: Willingness to work during US night shifts
    • Tech skills: Basic computer knowledge and typing ability
    • Mindset: Positive attitude, quick learner, and customer-centric approach
    Key responsibilities:
    • Engage with international (US-based) customers via inbound and outbound calls
    • Address queries and concerns while offering accurate product/service details
    • Deliver excellent customer service with professionalism and empathy
    • Log all interactions and case details accurately in internal systems
    • Consistently meet or exceed KPIs for call quality, resolution time, and customer satisfaction
    • Collaborate with internal teams for issue resolution and process improvement
    For immediate consideration, contact:
    • JYESHTA : 76hidden_mobile0 NITHIN : 98hidden_mobile5 NIHAL: 73hidden_mobile9 PRIYA: 76hidden_mobile4 RAJ : 98hidden_mobile6 ANU: 63hidden_mobile2
    Grow your career in a global work environment that rewards talent and dedication.Best wishes from Personal Network!

Keyskills :
technical supportcustomer supportinternational bpocustomer carecustomer service

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