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International Technical Support Representative

Fresher   Bangalore   20 Dec, 2025
PERSONAL NETWORK
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

    Greetings from Personal Network!Exciting Global Career Opportunity Join a Leading MNC (US Technical Support Process)!Process: International Technical Support Representative Shift: Night Shift (US Time Zone) Location: Bangalore Benefits:Two-Way CabKickstart Your Career with a Global Leader! A highly reputed multinational organization is looking for skilled and tech-savvy professionals to join its International Technical Support team. If you have strong communication skills, a customer-first mindset, and an interest in resolving technical issues, this is your chance to gain international exposure, strengthen your technical expertise, and grow with a world-class brand.Key Responsibilities:
    • Handle inbound and outbound calls from US-based customers
    • Provide troubleshooting assistance for technical issues related to products/services
    • Deliver clear and accurate technical guidance with professionalism and empathy
    • Log customer interactions and technical resolutions accurately in the system
    • Achieve key performance metrics such as call quality, resolution time, and CSAT
    • Collaborate with internal technical teams to ensure effective problem resolution
    Job Requirements:
    • Experience: 0.6 to 3 years in International BPO / Technical Support / Voice Process
    • Excellent verbal communication skills in English (mandatory)
    • Ability to work night shifts aligned with US time zones
    • Strong problem-solving, analytical, and customer-handling skills
    • Basic understanding of technical concepts, computer operations, and typing proficiency
    For More Information, Contact:Priya: 76hidden_mobile4 John: 78hidden_mobile5 Nithin : 98hidden_mobile5 Nihal: 73hidden_mobile9 Jyestha : 76hidden_mobile0Take the first step toward a successful international technical support career!Best Regards,Team Personal Network

Keyskills :
customer serviceinternational voice processtechnical supportresolutiontechnical processtroubleshootingnetworkingcallfcr

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