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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | BPO / Call Center |
Functional Area | ustomer Service (International) |
EmploymentType | Full-time |
Greetings from Gett jobs!Excellent Hiring for international voice processfor technical support.job responsibilities:minimum of 6months of experience with technical support for international customersthe candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levelsexcellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.demonstrated ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customerresponsible to provide excellent customer service, solving questions and complaints related to electronic products including high definition consumer goodsexcellent communication skills and high emotional intelligencepersonal interest in consumer electronics and IT related products and servicescollaborates with customers and advises about technical issues. Answers questions regarding issues, and makes recommendationsexcellent Problem Solving and Customer Service Skillsability to think creatively and should have positive attitude.strong analytical & Interpersonal skillsgood knowledge in trouble shooting of hardwares, networking and isp support.Required Experience, Skills and QualificationsGrads or Undergrads with 6 months of Technical support expus shiftsal 18k - 26k based on expPerformance incentives5 working days with 2 days Rotational OffFree Food2 way cab will be providedCall sapna on 962027044 / 9620040481 for any detailsOR mail your resume at sapna@gettjobs.com
Keyskills :
networkingbpoaglprocessinbound24/7internationalvoiceprocesscustomerserviceispsupportusshifttroubleshootingtechnicalsupport