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International Voice Process

0.00 to 3.00 Years   Bangalore   04 Jul, 2022
Dezire HR Services Hiring For DHS
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.0 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Openings for International Voice Process,
    • Customer Service International Voice Process:
    • Provide customer support and resolve customer queries via phone.
    • Build credibility and trust with the customers by empathizing with their problem in words,
    • proactively understanding their needs and responding promptly thereby obtaining high
    • quality/ Customer Satisfaction (CSAT) scores for the work you performed.
    • Research, Diagnose, troubleshoot and identify solutions to resolve customer issues.
    • Candidate should be flexible to work in 24*7 environments (US Shift).
    • Key Qualifications & Skills Required
    • Fresher rexperience with Excellent communcation Skills can apply
    • The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels
    • Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
    • Should be quick learner and self-motivated.
    • Candidates who have experience into domestic Voice Process can be considered if comunication is Good.
    • Core Competencies
    • Pleasant, professional and courteous personality.
    • Excellent Problem Solving and Customer Service Skills
    • Ability to think creatively and should have positive attitude.
    • Strong analytical & Interpersonal skills
    Benefits
    • Best in the industry pay upto 3 LPA To 3.4 LPA + Night Shift Allowance
    • Performance based incentives
    • Incredible growth opportunities from internal IJPs
    • Regular Rewards and Recognition Program
    • Monthly Employee Engagement Activities.
    • Free two way transportation within 25km radius from Bellandur Ecospace.
    • Free Medical Insurance
    • For further clarifications contact or mail to the below given details
    • Contact Person: Falak
    • Contact Number:hidden_mobile
    • Mail ID: hidden_email

Keyskills :
international call centerinternational bpo

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