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International Voice Process - Customer Support Executive

1.00 to 10.00 Years   Bangalore   03 Aug, 2026
The Job Factory
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Greetings from the Job Factory !We are hiring enthusiasticInternational Voice Process Executivesto handle inbound and outbound customer calls for global clients. The role involves delivering excellent customer service while ensuring high quality and compliance standards.For More Details:Call/WhatsApp:HR Swathi hidden_mobile Email:hidden_emailRoles & Responsibilities
    • Handle inbound/outbound international customer calls professionally
    • Understand customer queries and provide accurate solutions
    • Resolve issues related to billing, accounts, services, or products
    • Maintain high customer satisfaction and call quality standards
    • Document call details and update customer information in CRM
    • Follow process guidelines, compliance, and call scripts
    • Meet daily call targets, productivity, and performance metrics
    • Escalate complex issues to senior teams when required
    • Maintain a positive and professional attitude on all calls
    • Adapt to different international accents and time zones
    Perks & Benefits
    • Competitive salary performance incentives
    • Paid training & certification
    • Cab facility (as per company policy)
    • Medical insurance & PF/ESI
    • Career growth & internal promotions
    • Professional MNC work environment
    Preferred Candidate Profile
    • Graduate / Undergraduate
    • Excellent spoken English communication skills
    • Willingness to work in rotational/night shifts
    • Customer-focused mindset
    • Basic computer knowledge
    • Experience in international BPO is an added advantage
    For More Details:Call/WhatsApp:HR Swathi hidden_mobile Email:hidden_email

Keyskills :
cseinternational bpocommunication skillscustomer service

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