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IT B2B Product Support Engineer (L2 Support) (Customer Service Desk)

1.00 to 4.00 Years   Bangalore, Chennai, Hyderabad, Kolkata   14 Dec, 2021
Job LocationBangalore, Chennai, Hyderabad, Kolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryAdvertising / MR / PR / Events
Functional AreaEngineering Design / Construction
EmploymentTypeFull-time

Job Description

Dear Candidate,Were Opening forIT B2B Product Support Engineer (L2 Support) (Customer Service Desk)Skills Required:

  • Should have experience supporting customers via email/chat/phone to regions in the US/UK/LATAM/APAC etc.
  • Between 1-4 years experience in an IT B2B Service Desk/Incident Management role
  • Excellent Communication skills
  • Fluent English
  • Proficiency in SQL, basic Unix, Log analysis, JIRA Service Desk and Confluence
  • IT / Engineering degree
  • 100% customer focus mentality
  • Knowledge of the Payment domain is a plus
Note:- notice period max 30 Days ca applyRegards,Team HR

Keyskills :
troubleshootinglinuxnetworkingsqll2 supportproduct support engineercustomer service deskproduct support engineeringjira service desk

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