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IT Support (21-01635) - KA - Bangalore

2.00 to 3.00 Years   Bangalore   10 Mar, 2021
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaTechnical Support / Helpdesk,General / Other Software
EmploymentTypeFull-time

Job Description

  • Handling Process Management, Service Support processes Service Delivery processes, workflow alignment & IT Operations.
  • Managing Incident Management & Problem management process.
  • Helping partners to implement existing and updated APIs as per UIDAI policies.
  • Installation and Configuration of the software like SD, Log Analyzer.
  • Works in the Authentication division, Provide technical support to the AUA/ASAs , Handle the Pre-production server monitoring tool which helps to check the logs for detecting the UIDAI Error/exception. Raise and Assign the tickets to the concern teams.
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Keyskills :
service deliverytechnical supportserver monitoringprocess managementincident managementservice supportsoftwarealignmentmanagementIT OutsourcingIncident Managementpreproduction

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