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IT Support Associate Semi-Voice (English & Hindi)

1.00 to 10.00 Years   Bangalore   07 Feb, 2026
PERSONAL NETWORK
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Greetings from Personal Network!Top MNC Hiring Technical Support Associate (Semi-Voice Process, English & Hindi)Launch your tech career with a leading MNC! A renowned multinational organization is expanding its technical support team and is looking for talented Technical Support Associates for its domestic semi-voice process (English & Hindi). If you enjoy troubleshooting, have strong communication skills, and are passionate about resolving technical issues, this is an excellent opportunity to grow in a technology-focused environment.Job Details
    • Location: Bangalore
    • Shift: Day shifts only (no night shifts)
    • Process: Domestic technical support (semi-voice)
    • Position: Technical Support Associate (Semi-Voice | English & Hindi)
    Key Responsibilities
    • Respond to customer queries via voice, chat, and email
    • Provide troubleshooting assistance for products and services
    • Resolve issues related to hardware, software, and connectivity
    • Escalate complex technical concerns to internal teams
    • Maintain high customer satisfaction and meet service targets
    • Accurately record customer interactions and resolution steps
    Candidate Profile
    • Experience: 6 months to 2 years in technical support, BPO, IT helpdesk, or semi-voice processes
    • Communication: Strong English skills; proficiency in Hindi preferred
    • Technical knowledge: Basic understanding of operating systems, internet issues, and software troubleshooting
    • Shifts: Comfortable with rotational day shifts
    • Attributes: Customer-focused, analytical, eager to learn and upgrade skills
    Contact Us (Immediate Openings)
    • Raj: 98hidden_mobile6
    • Nidhi : hidden_mobile
    Join a team that values your skills, encourages your growth, and helps you build an exciting future in tech support!Best wishes, Team Personal Network

Keyskills :
service deskdomestic callingcustomer servicehardwarelaptopstechnical supportdomestic bpolaptop support

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