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IT Technician

1.00 to 3.00 Years   Bangalore   23 Sep, 2019
Infobip Ltd
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedia / Dotcom / Entertainment
Functional AreaMaintenance
EmploymentTypeFull-time

Job Description

You provide user support regarding complete office IT infrastructure to all Infobip s employees timely and efficiently. You understand computer systems and its components, can tell advantages and disadvantages of different models and recommend the right one for certain purposes. You are making sure that Fixed Asset Register is updated, all assets are correctly allocated and all equipment descriptions are accurate. You find ways to apply new technology in order to improve the system. You contribute to brainstorming sessions in your work area and provide suggestions on how to improve the processes. You proactively share knowledge and help your colleagues, making time to support them.Required Candidate profileMaybe you are an IT technician looking to develop in an international company, or a junior system administrator at a smaller company looking for a challenge.

  • You have advanced knowledge in troubleshooting Windows 7, 8.1 and 10 operating systems and MS Office 365 cloud services.
  • You have strong computer hardware and software diagnostic and repair skills.
  • You are familiar with the deployment of Windows 10 OS by using mass deployment systems such as Windows Deployment Services or Microsoft Deployment Toolkit.
  • You are experienced in Workstation backup and full disk encryption is no stranger to you.
  • You have a good knowledge of antivirus systems with central management console (preferably Symantec).
  • You understand basic network protocols and internet communication concepts such as DNS, DHCP, TCP/IP protocols.
  • Youve worked with end users directly or remotely (helpdesk/remote support) in English and Croatian.
  • You wish to work on larger projects and in larger teams.
  • Experience with Windows Server Update Services (WSUS), Hyper-V virtualization, Group policy objects, Print management utility and Active Directory administration is a plus.
  • Experience with configuring video conference systems is a plus.
  • You focus on user satisfaction and experience.
  • You identify critical activities and assignments and adjust priorities when appropriate.
  • You have the ability to rapidly adapt and work in a high-paced, multi-tasking environment.
  • You have at least 1 year of experience in the IT sector.
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Keyskills :
s office fixed asset register windows 10 active directory active directory administration disk encryption user support group policy windows deployment services windows server office 365 windows 7 video conference

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