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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Education / Training |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Requisition ID: 262822Work Area: Information TechnologyExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCOMPANY DESCRIPTIONSAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it s the best-run businesses that make the world run better and improve people s lives.SUMMARYAs part of Enterprise Cloud Services (ECS), HANA Enterprise Cloud Delivery (HEC) is responsible for running customer landscapes around the globe in a 24x7 operations model. We operate a variety of important and business critical SAP systems and applications embedded in an international delivery approach. We are responsible to build and operate the external customer systems for HEC.Within HEC Delivery Technical Operations, Incident Management is a service area, with focus on improving customer experience with HANA Enterprise Cloud and ensuring at least 99.99% availability, faster turn-around time, best-in-class quality with ambitious SLAs.For the Delivery Center in Bangalore, India, we are looking for an IT Technology Sr. Consultant as Basis / application support good with a strong technical background for supporting incident management in the Managed Cloud Delivery environment. Driving continuous improvement is our focus to increase operation, availability and efficiency.The RoleAs an IT Technology Senior Consultant, you will be responsible for:
Keyskills :
sapcustomer relationsdeliverysalessqlsap hanasybase asesap mobiledata servicesdata managementglobal deliveryevent managementbusiness objectsapplication supportincident managementcustomer experience