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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Description What makes us QlikQlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end - to - end solution for getting value out of data. Our platform is the only one on the market that allows for open - ended, curiosity - driven exploration, giving everyone at any skill level the ability to make real discoveries that lead to real outcomes and transformative changes. We are a Values - Driven organization, operating over 100 countries with 45,000 customers around the world. If you think we are interesting, please read on we may be looking for you!The Customer Support Team As part of the organization, and our growing team, you will be in a unique position to impact the future direction the company takes. With approximately 40,000 customers worldwide you will have access to a rich user community to help inform your decisions. Our highly collaborative environment means you will be working with a diverse group of talented people continuously innovating and improving.At Qlik, our support Technicians are our HEROES. That s because our technicians do more than manage complex support cases they are determined, resilient and have an unshakable positive mindset. Our team consists of 30 people today from multiple international backgrounds, who work and play closely together. We have a larger Global support team that we interact with daily, with locations in Sydney, Tokyo, Raleigh USA and Bangalore India. We think you will love it here !You provide an exceptional customer experience through customer and partner advocacy. You are accountable for a broad range of inquiries submitted to the desk via live chat, e - mail , and portal. This requires a solid understanding of Qlik tools , data, and other internal processes. Customer Support is part of the Global Customer Success org anization , and it uses Salesforce CRM and Microsoft Office 365 as the primary tool alongside several other internal applications .How you will spend your time as our next Junior Customer Support Analyst
Keyskills :
time managementcustomer service ms officecustomer portal microsoft officeoral communication customer supportenterprise software