KYC Program Manager -Vice President

Job Description

• Role Description:
  • Partner closely with regional and global Policy and Program teams to deliver complex WKO AML and Non-AML change initiatives globally, enable the firm to operate with maximum efficiently, in compliance with regulations and in new markets and products.
  • Act as the conduit between local, regional Front Office Business, various Functional support groups, Core Compliance, Global Financial Crimes Compliance (GFCC) and WKO, with particular focus on regulatory changes that affects KYC and Client Onboarding.
  • Face off with Front Office and WKO production stakeholders by initiating and shepherding WKO program changes while acting as a Subject Matter Expert (SME) for various KYC / Onboarding operational processes and systems
• The role will functionally report to the APAC WKO Policy and Program manager(s). The role will work alongside the existing Policy and Program team members based globally, with immediate team members in Singapore, Hong Kong, China and India. The individual will maintain close partnership with the Compliance / GFCC, WKO Production and Quality regional teams to ensure we have well defined processes and procedures to solve for end to end execution in a client and KYC user centric approach.
• The role assumes hands-on leadership in various high priority initiatives and will work closely with our senior Line of Business (LOB), WCOB, regional and local GFCC management to set strategic direction, problem solve and drive execution and implementation of strategic regulatory initiatives. The role will also assume a leadership position with the management of junior project managers based in location that will be responsible for project implementation of Global Programs.
• Key Responsibilities Include:
• Exercise analytical, collaboration and leadership skills to design and implement innovative solutions for major programs or projects which have impact across the organisation, e.g. MiFID, FinCEN
• Develop and maintain the WKO strategic change roadmap, execution projects and plans with refined status and risk & issue management metrics reporting logs.
• Communicate program status to senior WKO stakeholders (e.g. managers at Managing Director levels), articulate key challenges and issues and solicited support and guidance on way forward.
• Lead program / project work group members, from product development, technology, compliance, policy, control, production and business teams, in developing target processes and system functional changes that aligned with standard JPM client onboarding model, while complying with China AML / KYC data sharing restrictions.
• Align program / project priorities with global WKO strategic agenda
• Run disciplined meetings with targeted agenda and audience, fully documenting next actions and follow up accordingly
• Identify, document and communicate risks and dependencies affecting deliveries; drive their resolution
• Demonstrate effective controls around the introduction of change and or process improvements
• Take ownership and leadership in resolving conflicts throughout program / projects execution.
• Act as the primary point of contact and SME for all things WKO and regulatory KYC to facilitate efficient information sharing between various stakeholders such as GFCC, Technology, Legal, Sales, etc.
• Required Skills and Qualifications
• Bachelor s degree or equivalent required
• Minimum of 10 years of related Banking, Audit, Compliance, Program Management and Business process reengineering experience
• Familiarity with global AML and BSA regulatory best practices and specifically KYC expertise required.
• Knowledge of Commercial Banking and Corporate and Investment Banking business model, client base, product set preferred
• Strong project management skills and ability to meet deadlines in a fast-paced environment.
• Excellent business writing and verbal communication skills with business level language fluency in English and additional fluency in Mandarin Chinese to support our growing China franchise is preferred.
• Strong ability to build relationships with and influence colleagues, business leaders and functional partners.
• Approaches role with a client and user experience lens solving for changes in an end to end manner.
• Understanding of relevant statutory and regulatory requirements within the region in relation to Anti-Money Laundering and Counter-Terrorist Financing to facilitate sustainable solutioning of processes. Regulatory engagement experience is a plus.
• Ability to drive issue resolution, collaborate with internal and external stakeholders to execute consistently on deliverables and communicate status updates and strategic direction.
• Strong control and quality management skills; accuracy and attention to detail is vital.
• Proficient in MS Office applications, particularly Excel, Visio and PowerPoint.
• Technical knowledge on user workflow or business rule tools such as PEGA, Xceptor and Signavio is preferred
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Keyskills :
ms officemanagementfront officeagileglobal policyproject managementprogram managementdelivery