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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Aviation / Airline |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Roles and ResponsibilitiesTrain employees in multiple types of Enrollment, Billing and Reconciliation work Conducted multiple trainings for new hires and managed nesting along with certificationprocess Maintain the training effectiveness above the required threshold by holding stronggovernance process in training Ability to read through various standard operating procedures and communicate theextracts to the trainees clearly Identify gaps between internal process and customers expectations to help businessproduce the desired outcome Create content / training material for effective training Revamp the training materials to suit the need of current business and easyunderstanding / knowledge transfer to trainees Liaison with QA to calibrate process knowledge Conduct workshops for project team members on recent update and US healthcareindustry trends Perform user acceptance testing for any new process rollouts / automation in the program Provides refresher training for bottom quartile Support the team by performing floor trouble shooting to ensure all relevant queries aretracked and answered appropriately Periodic knowledge calibration with client,
Keyskills :
user acceptance testingstandard operating proceduresnew hiresmusic makinguser acceptancetraining materialcorporate liaisonacceptance testingknowledge transfertestingtrainingbusinessmaterialsworkshopsautomationcalibrationreconciliation