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Linux Operating System SW/Application Tech Support Practitioner

6.00 to 8.00 Years   Bangalore   07 Apr, 2021
Accenture
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

  • Project Role :SW/Application Tech Support Practitioner
  • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level :9
  • Work Experience :6-8 years
  • Work location :Bengaluru
  • Must Have Skills :Linux Operating System
  • Good To Have Skills :No Technology Specialization
  • Job Requirements :
      • Key Responsibilities : Liaising with the customer technical representatives Provide recommendations to client on deployment of new features Implement the changes as applicable, test the changes and handover to customer Troubleshoot technical issue Participate in problem management reporting, resolution and documentation in ticketing system Work with teams, vendors and consultants to determine strategy for complex system changes, upgrades and implementations Develop configuration and procedural documentation
      • Technical Experience : -Should have good bash/korn scripting knowledge -Working experience on Solaris/AIX -Must have knowledge on Red Hat Cluster setup -Good knowledge on NIS, NFS setup -Should have depth knowledge in filesystem management -Should have implementation experience of Redhat Cluster -Able to debug bash/korn shell scripts -Able to create new scripts to automate process -Able to troubleshoot issues related to Linux
      • Professional Attributes : - Good verbal and written communication skills to connect with customers at varying levels of the organization - Ability to operate independently and make decisions with little direct supervision - Flexible to work in 24/7 shift
    • Educational Qualification : 1 Bachelors degree 2 ITIL V3/V4 Foundation certified 3 Redhat certified
,

Keyskills :
file systemproblem managementcommunication skillsmanagement reportingfoundation certifiedprofessional serviceswritten communication

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