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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | BPO / Call Center |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Continuous Improvement: Use of analytical skills to find trends in the environment and drive out problems. Lead effort to determine improvement areas, acquire Senior Management sponsorship and execute on improvement areas. Problem Management: Outage handling and preventing adverse impact of Incidents and problems on business due to error within IT infrastructure, ensuring maximum system availability and prompt and accurate remediation of issues. Communicate outages and project updates effectively to stakeholders. Proactively drive IT governance and de-risking initiatives. Knowledge Management: Lead effort on Knowledge Management consistency and completeness of knowledge base. Technical Qualifications : Experience with Loan IQ application, api and installation structure along with adhoc queries. Assisting with the Loan IQ upgrade program involving entitlements, code table updates, events and api checks. Understanding of UnixLinux systems from kernel to shell and beyond, taking in system libraries, file systems, and client-server protocols along the way. Demonstrated systematic problem-solving approach, coupled with effective communication skills and a sense of ownership and drive. Ability to debug and optimize code and to automate routine tasks. Experience in Java, Python and shell scripting. Interest in designing, analyzing and troubleshooting large-scale distributed systems. Strong query building and database skills with DB2
Keyskills :
effective communication skillscontinuous improvement communication skillsdb2 shell scriptingproblem management technical qualific