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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Manufacturing |
Functional Area | Marketing / Communication |
EmploymentType | Full-time |
Responsibilities & Key DeliverablesManaging support team across ME locations Work and collaborate with M and M IT Counterparts Vendor interaction L3 support and Escalation point Single Point of Contact for any IT escalated issues Guide support team towards resolution to identified and escalated issues Interface with infrastructure, database, and development personnel Provide various KPI related reports related to IT Operations Actively monitor and ongoing process and recommend improvements Ability to explore, learn, present and implement new technologies Hands on experience in managing Windows environment, NAS, backups, basic networking Knowledge of Linux based OS, IOS Documentation, asset managementExperience15+ yrs.Industry PreferredQualificationsBE - ITGeneral Requirements,
Keyskills :
it operationsnaskpilinuxbasicvendorinfrastructureService ImprovementService DeskIncident ManagementIT OutsourcingIT TransformationServiceLevel Agreements