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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Excellent collection, recovery and project management and working on deadlines. The experienced collection professional will have focussed collection skill sets of the consultancys outstanding amount from its customers. The person should possess an influential solution focused approach to managing key projects, ensuring timely and quality delivery. Key Skill Sets: - Team working - Solution- orientated - Focus on Delivery - Interpersonal skills - Communication skills - Self- Motivation - Effective Influencing - Strategic Thinking - Public & Customer Relations - Planning & Implementation - Energy/ Pro- activity - Strong Negotiation Skills Responsibility: . Responsible for soft and hard collection development and managing legal issues if required. . Focus on customer relationship with a keen aim to reduce delinquency significantly. . Identifying the problem of reset & providing the proper methodology to reduce affect of the same. . Managing in- house collectors and external agencies . Providing training to the collection subordinates periodically for their development. . Working current Bucket up to Bucket- 3 within last 9 months in the Consultanty. . Vendor management, their payout, networking with various collection agencies. . Networking with the various departments with the organization to reduce the delinquency for the portfolio. . Establishing and adhering to credit and collection guidelines to ensure that risk is minimized in A/ R portfolio . Ensure corporate guidelines are followed in reference to the establishment of credit limits, documentation, collection efforts and write- off procedures. . Coordinate activities between field collectors and ensure that credit issues are effectively communicated to field personnel and that their input is obtained in credit decision making and collection efforts. . Maximize productivity by establishing efficiency standards and managing the credit & collections team to those standards . Develop suitable metrics (calls per hour, Rs. collected per hour, minimum currency percentages, minimum write- off percentages, etc.) to determine the health of the A/ R portfolio and the productivity of the credit & collection staff. . Coach, motivate and energize the accounts, credit & collections team involved in the day- to- day efforts . Managing the A/ R portfolio; assists in handling difficult situations; keeps staff motivated to improve and succeed ,
Keyskills :
networking management training redit consultancy planning metrics collections vendor