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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Background:State Street has established a Global Billing Function under Controllership, which is responsible for client billing set up and invoicing across all business lines and geographies globally at State Street. Organizationally, it combines all groups performing these activities globally, and also includes centers residing in State Street Shared Service locations in Poland, India and China. Billing Organization owns aspects of business-as-usual activities within billing areas and also drives process improvements and automation.Basic Purpose of Job:The GBO Business Support Manager will be responsible for solutioning and attending queries related to billing process including Setup and Invoicing from the Client Reps, Clients, RM s and Business. It will be also essential to communicate the overall Reporting and Controls requirement of GBO to the CS teams across countries & regions using the service.The team would have a small and a complex engagement model (related to various Business and regions) on a day-to-day basis. The individual will be directly responsible for daily management of accurate, consistent, and timely deliverables of queries. This individual will support in invoice preparation and review including receivables analytics.In addition to Business As Usual (BAU) responsibilities as described above, this role will also be involved in process re-engineering, standardization, and automation efforts.Responsibilities:-Business As Usual (BAU) Activities:
Keyskills :
client billingproblem solvingbilling processmicrosoft officeproject managementfinancial servicesclient satisfactioncompatibility testingcontinuous improvement