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Manager - Sales Technology

5.00 to 10.00 Years   Bangalore   26 Apr, 2023
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryAdvertising / MR / PR / Events
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    The Sales Technology & Revenue Operations team is seeking an experienced Salesforce Administrator to join a cross-functional team of sales operations associates, system administrators, project managers, software engineers, and enablement experts. You will take a lead role in projects that are critical to the success of the business by removing friction from our internal systems and processes to make our salesforce more efficient and effective.Responsibilities
    • Develop solutions by leveraging a low-code approach to design that reflects insight and good judgment, balancing flexibility, simplicity, and scalability. This includes: Flow, Validation Rules, custom fields, page layouts, custom objects, Apex or Lightning Web Components development
    • Liaise with stakeholders across the entire sales organization and ecosystem (Sales, Marketing, Finance, IT, Operations) to understand their evolving needs
    • Own end-to-end project delivery including discovery sessions, solution design, build, testing, and deployment
    • Oversee data migrations and mass updates required as part of solution delivery
    • Serve as an escalation point for field teams on technical issues related to sales systems, respond to support tickets, and troubleshoot Salesforce errors and bugs as needed
    • Work with our external vendors to escalate issues and monitor resolution
    • Mentor and lead daily administrative activities of junior team members in order to design and develop scalable solutions
    • Assist in training of new users and driving the adoption of Salesforce and integrated tools
    • Act as a consultant to the business, identify opportunities and propose effective solutions
    • Manage integrations and implement new tools for our go-to-market teams
    Requirements
    • Minimum of 5 years experience as a Salesforce Administrator supporting a sales organization in a large Salesforce org
    • Salesforce Admin, Advanced Admin, and/or Platform App Builder Certifications are preferred
    • Prior experience working in Sales Operations, Business Analysis, or Business Systems teams in a tech company is preferred
    • Knowledge of sales business processes e.g. pipeline generation, deal qualification, forecasting, and territory management
    • Prior experience with Sales Productivity tools required, for example: Outreach.io, Groove, ZoomInfo, Clari, Seismic, Loopio, etc.
    • Knowledge of Deployment Life Cycle (Build, QA, Staging)
    • Apex/Lightning Development experience
    • Detail-oriented and process-minded, but also able to explain complex issues, processes and solutions in clear and simple terms to stakeholders
    • Excellent communication skills for interacting with stakeholders in requirement gathering, design, proof-of-concept demonstrations, implementation, and support of solutions we manage
    • Ability to juggle requests of varying urgency and the flexibility to adapt to changing priorities
    ,

Keyskills :
venture capitalsales operationsproject deliverybusiness systemsproject managersvalidation rulesbusiness analysisproductivity tools

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