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Manager, Support Linux

14.00 to 18.00 Years   Bangalore   12 Jun, 2019
Amazon
Job LocationBangalore
EducationNot Mentioned
SalaryRs 18 - 22 Lakh/Yr
IndustryIT - Software
Functional AreaTechnical Support / HelpdeskIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

As an Operations Manager (Hiring for various technical domains) and senior member of the team of AISPL, you will be directly responsible for the day-to-day management of a team of Cloud Support Engineers and Team Leads of AISPL as well as the overall operational excellence of the support site, delivery to AWS Premium Support customers and acting as an escalation point for both internal and external customers., Basic Qualifications:

  • 14+ years of experience in a technical support, engineering or operations environment 5+ off which should be in managing technical teams.
  • Must have BE/B.Tech or equivalent degree. Higher education preferred.
  • Proven track record of delivering results through people, business and operations management.
  • Hands on experience in one of the technical domains
  1. LinuxUNIX Operating system OR
  2. Infrastructuresystems management experience OR
  3. DevOp
  • The AWS Services business requires innovative thinking balanced with a strong customer and quality focus. This leader must have a track record of achieving that balance.
  • International experience is an added bonus
  • Highly motivated and passionate about technology should have good understanding of the technology that the person is managing.
  • Have a proven record of driving improvement programs in the operations, engineering and support fields.
  • Strong verbal and written communication skills, which will be key in driving customer communication during AISPL critical events.

Keyskills :
cloudmanagementwebcommunicationqualityerviceservicesbusinessdevelopmentcustomer

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