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MANAGER, TECHNICAL SUPPORT

3.00 to 5.00 Years   Bangalore   24 Sep, 2019
McAfee Software (India) Pvt Ltd
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

About the role:

  • Manage a team of 12-15 Technical Support Engineers, who provide Technical Support to our Corporate/Enterprise customers.
  • Address the people related concerns of the team members.
  • Be able to help people develop professionally and helping them with their development planning.
  • Be able to lead a motivated team and lead by an example.
  • Consider people as the most valuable asset and work on nurturing the talent.
  • Have the ability to hire right talent.
  • Mentor and coach people via 1:1 and group meetings with reports
  • Good understanding of Technical Support business.
  • Ability to drive Support business with a proven record of innovation in Support industry.

About you:

  • 3-5 years of experience in JAVA with JAX-RS for building Restful apps
  • Springs ( specifically Spring Batch ) and any ORM Technologies like Hibernate
  • Hands on experience in API Design using Swagger
  • Good experience in Unit Testing and Mocking using any Mockito frameworks
  • Exposure to OOAD
  • Basic SQL scripts and good understanding on any Relational DB.

  • Nice to Have

  • ReactJS experience for front-end applications
  • Experience in Deploying applications to Azure Cloud infrastructure
,

Keyskills :
frontend springbatch unittesting groupmeetings sql api java ooad nice cloud azure basic design spring testing mockito scripts echnicalsupp supp tengineers

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