Manager - Transport

Job Description

Job Description About BNP Paribas Group:BNP Paribas Group is a leading European bank with a strong global footprint across 72 markets and more than 202,000 employees. The Group provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships.About BNP Paribas India Solutions:Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas Group, a leading bank in Europe with an international reach. With delivery centers located in Mumbai and Chennai, we are a 24x7 global delivery center. We partner various business lines of BNP Paribas such as Corporate and Institutional Banking, Wealth Management, Retail Banking through three verticals - Information Technology, Operations and Finance Shared Services.About Business line/Function :Admin & Facilities Management Group (AFMG) department. The facilities function is based at Bangalore location.Job Title:Manager Transport Date:01 st September, 2020Department:Admin & Facility Management GroupLocation:BangaloreBusiness Line / Function:FunctionReports to:(Direct)AVP Admin and Facilities Grade: (if applicable)NA(Functional)Number of Direct Reports:NADirectorship / Registration:NAPosition Purpose

• To provide Smooth & Safe Transport Services to employees.
• To provide Safe & smooth working conditions in the office premises.
• Implementation of best industry practices and cost control / savings initiatives in the area of operation
• Implementation of projects to enhance security features for employees during transit.
• Is able to manage complex situations, respond to detailed queries, coach, guide and mentor team members
• Has the ability to independently determine and execute a course of action.
• Should be able to recommend the staffing mix of his/her team.
• Be a change agent in identification and implementation of initiatives.
• Monitors and supervises team members in query handling and responsible for task allocation.
• Displays the potential to take up Team Management/supervisory responsibilities.
• To ensure process oriented and result driven approach.

1. Transport Management:

• Day to day supervision of Transport operations which includes, Bus operations, Shuttle operations and Night / day cab operations.
• Maintaining reports to ensure the services are properly managed, utilized.

• Coordination with the service provider to ensure service level.
• Coordination with the Software support team to implement new features to enhance security features for employees during transit.
• Preparation of Incident reports in case of any incident.
• Supporting management with the required analysis to justify the billing and occupancy.
• Periodic meetings with the service providers for their performance review and update.
• To ensure compliance related to vehicles and drivers are maintain all the time.
• Developing processes to control over compliance lapses.
• Developing processes to control over operational lapses.
• Representation in the internal and external audits.
• Ensure replication of best practices of Mumbai to Chennai.
• Ensuring upgradation of operational processes as per site specific needs.
• Conducting monthly committee meetings to address the grievances of employees.
• Reaching to employees to solve their concerns related to the services.
• Escorts management during night cab services

1. Facility Management /Repairs & Maintenance:

• Facility rounds
• Monitoring repairing and maintenance work.
• Participation in facility upgradation projects.
• Locker management (Issuance, repair and maintenance)
• Addressing employee grievances

• Providing necessary support to the facility team to ensure completion/execution of work
• Monitoring of physical access control and manned positions

Keyskills :
physical access controlcost controlcost savingssite specificretail bankingaccess controlcomputer skillsglobal deliveryasset managementsoftware supportwealth managementservice providers