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Microsoft Teams Infrastructure SW/Application Tech Support Practitioner

6.00 to 8.00 Years   Bangalore   03 Feb, 2021
Accenture
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaTechnical Support / Helpdesk,General / Other Software
EmploymentTypeFull-time

Job Description

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world s largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

  • Project Role :SW/Application Tech Support Practitioner
  • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level :9
  • Work Experience :6-8 years
  • Work location :Bengaluru
  • Must Have Skills :Microsoft Teams Infrastructure,No Technology Specialization
  • Good To Have Skills :
  • Job Requirements :
      • Key Responsibilities : Manage different skype for business version Lync 2013/S4B 2015/2019/MS team/Office365; Design, implement and support large scale skype for business on-premise with enterprise voice environments; Design the high availability environment with disaster recovery plan; Provide day to day on-call administration support in a Microsoft Skype for business environment along with supporting assigned systems and installing applications; Manage the Deployment and implementation new services and testing
      • Technical Experience : Microsoft Teams Phone system, Advance voice configuration; Microsoft Skype for business On Premises, and Hybrid; High Availability and Disaster Recovery for Skype for business; Office 365, Exchange online , Exchange Hybrid, Azure AD ; Knowledge about Enterprise Voice, Direct routing, advance voice features; Experience with Power shell commands, SQL administration; Depth knowledge about windows Networking, AD, Lync, Skype for Business; Proficient in configuration of Dial plan, routes,
      • Professional Attributes : Excellent written and oral communication skills and worked in client facing role
      • Educational Qualification : BE/BS in Computer Science, Electronics, Electrical or other branches of engineering, Science graduat
    • Additional Information : Technical Certfication
,

Keyskills :
routinginformation technologywindowstechnology operationsdesignscienceenterprise voiceoffice 365sqlskypebusinessdisaster recoveryazurelynccomputer science

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