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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Key Responsibilities & Experience Range Managing team of 5-8 team members Acting as a point of contact for both JVs Serves as a Subject Matter Expertise from Captive standpoint Working closely with the US Recon team to support new clients on-boarding Identify & track JV errors and escalate to the JV Management Track all change request received from change management teams and ensure they are actioned from Recons prospective Ensure audit packets for clients are updated correctly by team and signed off Review the JV SOPs to ensure all the BAU activities performed by JV are captured Supports the preparation of SOPs, risk assessment and contingency planning Support change and process improvement initiatives working with the various impacted groups Provide with regular updates on activities and escalate issues timely,
Keyskills :
sales customerrelations sla quality coaching subjectmatterexpertise processimprovementinitiatives riskassessment changemanagement processimprovement contingencyplanning jvs risk acting planning management nboar