| Hyderabad Jobs |
| Banglore Jobs |
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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Rs 3.0 - 4.0 Lakh/Yr |
| Industry | Banking / Financial Services |
| Functional Area | Management Consulting / Strategy |
| EmploymentType | Full-time |
Skill Set:-Real time Monitoring (RTQM)-Workforce Management ( WFM) - Forecasting, Rostering, attendance, break planning, training calendar, etc-Daily/Weekly/ Monthly reporting - SLA reporting, key KPI reporting-Should have exposure to any of the reporting tool in addition having working experience of using MS officeExperience:-Minimum of 1.5 Year experience in role of WFM/MIS for Inbound/Outbound-Managing dialer is an added advantage-Working experience in MS office excel 2013 is a must-Experience in writing codes in SQL, knime, python or any programming language is preferred (Not copy paste of codes)-Grade: E/SE-CTC: 3 LPA to 4 LPA
Keyskills :
slamanagementkpicodesms officeadditionreportingexcelworking experiencepythonsqlmonitoringwritingattendancetrainingrosteringreporting toolknimeplanningforecasting