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Telecom Jobs

Network Engineer - Telecom Management

3.00 to 4.00 Years   Bangalore   10 Feb, 2021
Fidelity Investments
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaNetwork / System Administration
EmploymentTypeFull-time

Job Description

Job TitleNetwork Engineer Telecom ServicesThe Purpose of This RoleThe Telecom Services team under Global Network Services (GNS) group within Fidelity Business Services India Pvt Limited manages the Circuit Provisioning & Telecom Expense Management function. This group caters in procuring Telecom Circuits for Fidelity Data Centers, Campus Sites, Investor Centers, Co-Lo & Customer locations. This also includes Invoice Management & Approvals. In addition, it also procures Market Data Feeds for Fidelity Capital Markets and manages their billing processes.The Value You Deliver

  • Circuit Order Management which includes requirements gathering and validation prior to order submission.
  • Attend weekly vendor calls to know the status of the Circuit orders & provide updates to the stakeholders.
  • Coordinate the Circuit test and turn-up with Telco s, Engineers and Regional Technicians.
  • Solve order issues and handle escalations.
  • Handle Invoice Approvals that includes Invoice validations, processing & auditing.
  • Manage Circuit Inventory build & Maintenance which includes quarterly audit of Invoice Exceptions.
  • Identify billing discrepancies & File disputes with carriers and track the same to closure.
  • Report generation related to Business Unit Spend using clarity & SQL
  • Good Understanding of Telecom Contracts terms and conditions.
The Skills that are Key to this roleTechnical / Behavioral
  • Knowledge on various Telecom Circuits.( DSL, DS1, DS3, OC3, ISDN BRI etc)
  • In-depth knowledge of MS Excel, including Word & SQL.
  • Inventory Management & batch uploads.
  • Knowledge of Telecom vendor billing platforms and invoice procedures
  • Strong Project Management & Vendor Management skills.
  • Excellent communication skills both verbal and written.
  • Strong interpersonal and customer service skills.
  • Self-motivated, independent, positive, friendly, and enthusiastic
  • Able to learn quickly and perform at a high level in a fast-paced environment.
  • Excellent communicator.
The Skills that are Good to Have for this role
  • Knowledge of Telecom Expense Management tool will be an added advantage.
  • Working knowledge of Tableau and other Analytical tools.
How Your Work Impacts the OrganizationYou would be responsible in ensuring appropriate telecom circuit gets procured as per the Business/Engineering requirements as per the agreed contract with the telco vendors. Ensure timely payment of Telecom invoices, thus ensuringthere are zero circuit termination notices/ service interruptions.The Expertise we re looking for
  • Graduate/Post Graduate in any discipline with 3 to 4 years of work experience in the Telecommunications Industry preferably in Provisioning or Telecom Expense Management role.
Location: Bangalore - EGLShift timings: 2:00 pm - 11:00pmCertifications:Company OverviewAt Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity India has been the Global Inhouse Center of Fidelity Investments since 2003 with offices in Bangalore and Chennai. For information about working at Fidelity, visit India.Fidelity.com. Fidelity Investments is an equal opportunity employer.Apply,

Keyskills :
data feedsnetworkingcapital marketsmarket dataswitchestroubleshootingroutersorder managementtelecom expense managementcustomer servicecisco

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