Network Operations Associate l

Job Description

EXP: 4+Description: Department Description:The Network Operations team mission is to provide superior network engineering expertise to support execution of business critical projects and resolve internal and external customer network issues with competence and professionalismPosition Responsibilities:Network Engineers are responsible for performing work on individual tasks and projects as assigned and will also participate in a scheduled on-call rotation to ensure 24/7 coverage for urgent escalations.Assigned tasks will typically include network device provisioning; network planning meetings; escalate ticket tracking and resolution and other related activities concerning the SCS Network and customers of the services and products it (SCS) provides.Additional responsibilities include:Customer Network Implementation Coordinate with Project Managers and Customer resources to validate; document and implement standardized network topologies as part of product and service delivery. Configure network hardware as during integration and as needed for site expansion and upgrades Configuration and management of routing infrastructure (Default; Static and Dynamic routing protocols) IPSPACS network to customer network.Escalated Network Support Acknowledge and resolve support tickets assigned to Network Operations Participate in On-call Rotation to provide 24/7 access to network support for urgent site-down issues.Internal Network Infrastructure Monitor and respond to notifications for infrastructure items. Manage and maintain network hardware at call centers and datacenters. Coordinate with vendors for support items when necessary. Configuration and Troubleshooting of L2 & L3 switches (Cisco and HP)IntelliSpace Network Migration Support Provide initial network assessment to help assign LOE to each project Participate in Network Planning call and propose appropriate migration strategy Deploy and provision physical and virtual network hardware to support migration project. Configure network load balancing assets to support chosen migration strategy. Provide network support for each IntelliSpace cutover event. Participate in Migration Team meetings and record all time in Clarity per project.Position Requirements:To perform this job successfully; an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge; skill; and/or ability required: Network Operations members should have training/expertise on the following items Network Operations processes; work instructions; and reference documents. Network Routing Protocols: HSRP; OSPF; BGP Network Protocols: SMTP; SNMP; DNS; RADIUS Network Layer 2 and Layer 3 configuration and support Analysis of Wireshark logs from client workstations and applications servers. Maximizing network performance by monitoring performance; troubleshooting network problems and outages. Responsible for resolving ISPACS LAN related cases escalated to Salesforce ticketing tool (one ems). Deployment ; Installation & Configuring/Upgrading F5 LTM for multiple Hospital Migration F5 load balancer from Physical to virtual Vendor specific items :o Cisco: 11500/11501 Contest Service Switcheso Cisco: Catalyst Series switches (2000;3000 and 6000 series chassis); Integrated Service Routers (1800;1900;2800;2900;3800 series); associated network modules; gbics; sfps; and other misc partso Cisco: RiverBed WAN acceleration appliances ; IronPort Mail Transfer Agent applianceso F5: Big IP Local Traffic Manager products; 1600 and virtual editiono Interactive Intelligence: i3 VOIP wan topology and routingo Microsoft : Basic Windows server and workstation operating system knowledgeo PAN: Palo Alto Network Firewallso VMware : Basic understanding and working knowledge of VMware ESXi and VSphere Client,

Keyskills :
network hardwarenetwork migrationnetwork supportdynamic routingf5 load balancerlayer 3network planningnetwork load balancingmusic makingload balancingproject managerslayer 2windows server