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Telecom Jobs

Network Operations Associate-Telecom Operations

1.00 to 3.00 Years   Bangalore   17 Jan, 2023
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaTelecom SoftwareNetwork / System Administration
EmploymentTypeFull-time

Job Description

    Skill required: Telecom Operations - Telecom Order ManagementDesignation: Management Level - AssociateJob Location: BengaluruQualifications: 10th/SSLC/SSC/12th/PUC/HSC/Any Graduation/BCA/BEYears of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Network Operations vertical which ensures that we maintain a robust common integration framework to help communications clients address challenges, increase their margins, improve asset realization, improve customer service, increase revenues, reduce overall costs and accelerate sales cycles. The Telecom Operations team is involved in developing structures, processes, and capabilities for managing and monitoring telecommunications networks. In Telecom Order Management, you will handle end to end order management, installation, testing & customer connections bringing in efficiencies & centralization of telecom quote, order, delivery, track and change to the world of telecom. You will be managing the service instances for the entire lifecycle, from initial fulfilment & activation to service changes and service recovery, and identify & correct fallout encountered during the provisioning process for both data and voice services. What are we looking for Ability to establish strong client relationship Ability to handle disputes Ability to manage multiple stakeholders Ability to perform under pressure Adaptable and flexible Roles and Responsibilities In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts,

Keyskills :
customer serviceorder managementbusiness processservice recoverynetwork operationsclient relationshipprofessional servicessalescloudquotetestingbusinessstrategyrecovery

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