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Office 365 PowerShellAdministrator

3.00 to 5.00 Years   Bangalore   16 Oct, 2019
Wipro Limited
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaNetwork / System Administration
EmploymentTypeFull-time

Job Description

Key skills required for the job are:

  • Office 365 PowerShell-L2 (Mandatory)
  • Around 5 6 years of experience in PowerShell with windows exposure
  • Responsible to create PowerShell scripts to monitor health of banking application
  • Should have knowledge on working with PowerShell on remote servers
  • Experience in application deployment using PowerShell
  • Experience in supporting Windows based trading application providing L1 and L2 support for troubleshooting, triaging and closing incident tickets
  • Should have worked in an agile work environment and have good knowledge of ITIL/ITMS processes
  • Strong customer engagement skills and ability to work with multiple stakeholders to resolve issues
As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports. Participate in business meetings with various stake holders on a need basis. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents, Mandatory Skills: Office 365 PowerShell-L2 Telecommunication-L2 Desirable Skills:Language Skills: English Language-L2

Keyskills :
subject matter expertisetechnical subject matter trend analysiscustomer engagement vendor coordinationcustomer satisfaction knowl

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