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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Paint |
Functional Area | Operations Management / Process Analysis |
EmploymentType | Full-time |
OFFICER II - BEAUTIFUL HOMES SERVICE-Acquisition Bangalore OFF-Asi-DIV-2021-09-03-1432Posted on 04-Sep-21OFFICER II - BEAUTIFUL HOMES SERVICE-Acquisition Bangalore, Asian Paints Limited (APL), 1CompanyAsian Paints Limited (APL)VerticalSales & Marketing (SNMG)Job DescriptionJob PurposeThe position is that of frontline sales personnel (Customer Experience Specialist CES) who would primarily be responsible for customer acquisition and site conversion for the Beautiful Homes Service.Primary Responsibilities Business Responsibility Areas Key Performance IndicatorsLead conversion:Responsible for conversion of customer leads, received through various sources, for the Beautiful Homes Service (BHS).Educating the customer about BHS service, materials, and products.Customer handling:Interact with the customer to understand his/her needs and prepare the initial BoQ.Work with the BHS Design team to prepare the initial design for the site and share with the customer.Identification and finalization of General Contractor (GC), depending on the site.Handle all customer queries, issues and complaint resolution till the site is handed over to the CES Site Execution.Collection:Responsible for Sales collection from the customer (site booking amount).Value targetNo. of sites convertedCustomer satisfaction scoreMinimum EducationPG DegreeExperience2.00 to 4.00 years,
Keyskills :
accountingaccountsaccounts payableairauditingcustomer acquisitioncustomer satisfactionsalesdesignbusinessmarketingeducationmaterialsperformancefinalizationAffiliate ManagementpaintCoregistration