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Opening for Customer Support Associate

0.00 to 4.00 Years   Bangalore   16 Dec, 2024
Trove Consulting Pvt Ltd
Job LocationBangalore
EducationNot Mentioned
SalaryRs 50,000 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Opening for Customer Support Associate call Nivedita hidden_mobileWork from OfficeRoles & Responsibility:1. **Customer Interaction:** Handle inbound calls from domestic customers, providing them with information about products/services, resolving queries, and addressing complaints.2. **Problem Solving:** Identify customer needs, clarify information, research issues, and provide solutions or alternatives to ensure customer satisfaction.3. **Communication:** Maintain a professional and positive attitude towards customers at all times, ensuring clear and effective communication.4. **Documentation:** Accurately document customer interactions, including details of inquiries complaints, and actions taken, in the CRM system.5. **Product Knowledge:** Develop a deep understanding of the companys products/services to provide accurate information to customersSALARY - 20000 CTCDirect company (no charges)The objective of this position is to deliver monthly sales targets while keeping quality and customer satisfaction at expected levels.If interested than please share your resume with the below details or call/ whats aap me Nivedita hidden_mobileThanks & RegardsNivedita hidden_mobile

Keyskills :
international call centertelesalesbpocustomer carecustomer serviceoutboundtelecallingcustomer supportcall center

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