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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Rs 1.5 - 4.5 Lakh/Yr |
| Industry | PO / Call Center |
| Functional Area | Technical Support / Helpdesk |
| EmploymentType | Full-time |
Service Desk(Analyst/Sr. Analyst)Experience: (6Months-3 yrs for L1)Roles and Responsibilities -Provide hardware / software / network problem diagnosis / resolutionvia telephone global calls/email/chat for customers end usersShould be ready for 24*7 shiftVery good in communicationUser account creation for Active Directory, Exchange Mail boxes, Distribution listsProvide level 1 remote desktop support and perform other activities based on SOPsRespond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolutionRoute problems to internal 2ndand 3rdlevel IT support staff.Troubleshoot client software and basic network connectivity problemsInterest CallKrutiga9606627624
Keyskills :
researchdnsbasicmailsoftwareexchangedistributionsupportesktoptroubleshootingdeskservicedhcpserverdirectoryactive