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Opening for Malayalam Customer support

0.00 to 4.00 Years   Bangalore   10 Dec, 2024
Trove Consulting Pvt Ltd
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.0 - 4.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Opening for Malayalam Customer support.Calling tothe customers to remind their due date of installment.· Reminder calls to delinquent customers who failed to make the EMI payment.· Explain the consequences to customer of not paying on time.· Provide the options of payment channels for making the payment.· Fix appointment for the field collections team if customer asks for collecting payment from home.· Follow up with the customers till the payment is received.· Ensure that all details of the calls & update on collections is updated on the system as per the process.Desired Profile:· Class 12th pass· Graduate fresher can also apply· Clear communication with good convincing skills· Should have basic computer knowledge.· Typing speed of at least 15 words per minute· Willing to work in shiftRegardsAditihidden_mobile

Keyskills :
malayalamcustomer supportcustomer servicevoicebpotelecallingtelesalescustomer care

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