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Opening for Senior Escalation Desk(Hindi must)

4.00 to 9.00 Years   Bangalore   23 Mar, 2019
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional Areaustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

Greeting from delphic jobsLeading No.1 bpo placement in bangalore.

  1. r. Escalation Desk (pilot Process)
Process: Senior Escalation Desk 2 (L3)Type of Process: Semi Voice (Voice & Chat escalations)Experience : Minimum 1 Year ICC experienceQualification : Any graduate/undergraduateQuality VT 14 & AboveShift: Rotational (5 days working)Salary: Max up to 6 laks (38000 TH)Eligibility: Strong Communication Skills and Analytical SkillsInterview Rounds: Written & HR, Versant (70 & Above), Psychometry test, Ops 1 , Ops 2
  1. Escalation Desk
Process: Escalation Desk 2 (L2)Type of Process: Semi Voice (Voice & Chat escalations)Experience : Minimum 1 Year ICC experienceQualification : Under Graduate and AboveQuality VT 12 & AboveShift: Rotational (5 days working)Salary: Max up to 4.5 laks (33000 TH)Eligibility: Strong Communication Skills and Written SkillsInterview Rounds: Written & HR, Versant (60 & Above), Ops round

Keyskills :
bposupporthindiprocesscsrinternationalescalationhandlingcustomervoicespeaking

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