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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Rs 1.5 - 2.0 Lakh/Yr |
| Industry | PO / Call Center |
| Functional Area | Customer Service (International)Technical Support / Helpdesk |
| EmploymentType | Full-time |
Dear Candidate, We are hiring PUC (12th)/Diploma/ undergraduates/graduates, freshers and experienced candidates for International or Domesticvoice&Non-voiceprocesses.As Customer Care Executive(CCE) or Techical Support Executive.Shifts: Candidates should be comfortable working 5 days with Rotational shifts and 2 split offs.Transport: Free transportation with door to door pick up and drop facility round the clock.Job Designation: Customer Support Executive, Technical support executiveExcellent communication skills - English (verbal/written).Internal team coordination over email/call.Basic knowledge of Excel.Handle the merchant escalations interactivelyPersonal Characteristics & Behaviour:Flexible to work in challenging work environment.Result OrientedMS Excel knowledge is a must,Resolve customer queries that a high standard of customer service is maintained. Handling Inbound & Outbound callsMaking follow-up calls and fixing appointmentsHandling the customer queries.Lead HandlingHandle Telephonic inquiriesMust have Good Communication Skills.*Must be comfortable for Calling.*Handling enquiries & coordinating/following up accordingly.*Good knowledge of MS-office & basic internet . Eligibility Criteria : Minimum qualification : Candidate should have completed 12th / 2nd PUC or 3 years of diploma from a recognized university. BE/B-tech and Graduates from any stream are eligible to apply. Freshers & candidates with prior relevant (BPO) experience are eligible to apply.Salary Range (Voiceprocess) : 15000-20000 (Based on Educational qualification & Prior work experience) Salary Range (Non-Voiceprocess) : 13000-18000 take home salary (Based on Educational qualification & Prior work experience)Contact :Smitha:8296808777
Keyskills :
oice processinternational bpocustomer supportinternational voicecustomer support operations