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Openings for international call center for a voice process for level 2,

Fresher   Bangalore   07 Jul, 2026
IZEE MANPOWER CONSULTANCY PVT LTD
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Criterial:- Grads or undergrads with min 1 year of exp for voice processsalary:- 8 lac and incentivesfor more information please call8951638495 or mail ur resume to hidden_email
    • Delivered exceptional customer service to UK banking customers through inbound and outbound calls, emails, and secure messaging.
    • Assisted customers with queries related to savings accounts, mortgage services, account maintenance, and banking transactions.
    • Resolved customer complaints and escalated complex issues to the appropriate departments while ensuring timely follow-up.
    • Maintained a high level of professionalism, empathy, and accuracy during every customer interaction.
    • Processed customer requests efficiently while adhering to company policies, regulatory requirements, and service-level agreements (SLAs).
    • Identified vulnerable customers and provided appropriate support in accordance with customer care guidelines.
    • Performed non-voice activities, including email handling, secure messages, documentation, and manual letter processing.
    • Maintained accurate customer records using CRM and banking systems.
    • Ensured compliance with information security standards, data protection policies, and banking regulations.
    • Achieved individual and team KPIs related to quality, productivity, customer satisfaction, and compliance.
    • Collaborated with internal teams to ensure seamless resolution of customer issues and continuous service improvement.
    • Customer Support Executive
    • International Voice Process
    • Banking Customer Service
    • UK Banking Process
    • Financial Services Customer Support
    SAlalry:- & 7 lac incentivesif interested call -hidden_mobile or mail ur resume to hidden_email

Keyskills :
voice processcustomer service operationscustomer serviceinternational call centerinternational bpocustomer care

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