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Openings for International Voice Process in Bangalore Location

1.00 to 4.00 Years   Bangalore   09 Nov, 2019
Job LocationBangalore
EducationNot Mentioned
SalaryRs 3.5 - 8 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Care Executive (Call Centre)
EmploymentTypeFull-time

Job Description

Dear Candidate,Greetings for the day,We are hiring PUC (12th)/Diploma/ undergraduates/graduates, freshers and experienced candidates for International voice process.JOB DESCRIPTION:This position performs outbound calls to potential and current customers to qualify them as sales leads for sales specialists.Job Requirement :Minimum qualification : Candidate should have completed 12th / 2nd PUC or 3 years of diploma from a recognized university.BE /Btech and Graduates from any stream are eligible to apply.Freshers & candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply.Excellent English Verbal and Written Communication skills.Salary Range : upto 8LPA(Based on Prior work experience) and incentivesShifts: Rotational Shifts and 5 days WorkingTransport: Free transportation with door to door pick up and drop facility round the clock.For More details Contact HR Bharath 8157932973 / 9380939497Roles & Responsibilities :Handling US Outbound/Inbound calls to convert calls into deals.Developing long-term relationships with clients through managing and interpreting their requirements.Identify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationMeet personal/customer service team sales targets and call handling quotesFollow communication procedures, guidelines and policiesTake the extra mile to engage with customers Strong telephony etiquettes(verbal & active listening skills)Customer orientation and ability to adapt/respond to different types of changesExcellent communication skills.Ability to multi-task, prioritize, and manage time effectivelyIdentifying and assessing customers needs to achieve satisfaction.They are not intended to be an exhaustive list of all responsibilities, duties, and skills required for the job.Food provided by Company.RegardsHR Bharath 8157932973 / 9380939497

Keyskills :
internationalcallcenter international internationalbpo customer voice internationalvoiceprocess internationalsales service insidesales nternationalvoicesupport

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