Openshift_IT-Specialist

Job Description

IntroductionThe infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world s relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.Your Role and ResponsibilitiesAs an IT Specialist, you will be an exemplary technical leader in your areas of expertise. You will be responsible in implementation (build / install / configure / upgrade / migrate) on the required platform (cloud & non-cloud) as per the design requirements. Need to be flexible to achieve the client expecations & business requirements.Responsibilities:

• Seeking a Platform as a Service (PaaS) Engineer to help resolve issues for enterprise customers by providing high-level technical support and sustaining engineering services to maximize up-time and reduce IT costs.
• Partner with the OpenShift Container Platform OpenShift Dedicated, OpenShift Online and OpenShift Origin communities to develop and review patches and test cases.
• Analyze upstream development against current customer reported defects and develop patches to resolve the issue
• Use tools like curl, git, docker, Kubernetes, Strace, and Wireshark to investigate and troubleshoot technical issues
• Record customer interactions including investigation, troubleshooting, and resolution of issues
• Work closely with Red Hat development engineering, and assist production support engineers and technical account managers
• Partner with Red Hat strategic cloud partners to jointly solve multi-vendor customer issues
• Ability to learn and adapt to new frameworks/technologies and quickly integrate with them for service delivery
• Demonstrate considerable judgment in selecting methods and techniques to obtain solutions
• Maintain a commitment to providing the best experience possible for Red Hat customers
• Manage your workload to ensure that all customer issues are handled and resolved in a timely manner
• Assist in the development of comprehensive and reusable self-service solutions for future incidents
• Works independently under limited supervision and applies knowledge of subject matter in OpenShift technology. Possess enough knowledge and skills to effectively deal with issues, challenges within the field of specialization to develop simple applications solutions. Ability to manage multiple priorities, commitments, create and follow SOP, Run Books and process

Required Technical and Professional Expertise

• Minimum 5 Plus years of IT Experience and Multi cloud experience
• The IT infrastructure specialist must be abreast with the latest developments and trends in the industry
• Working knowledge or core understanding of OpenShift Platform components/services, be technology-savvy, quick learner and be able to resolve all the technical difficulties
• OpenShift Container platform (docker & Kubernetes) experience
• Any of the container core skills experience (OpenShift, ROKS, IKS, EKS, AKS)
• Good knowledge in public/private & Hybrid Cloud
• Hands on experience in Multi Cloud platform (IBM Cloud, AWS, Azure & GCP)
• Excellent hands-on expertise with Linux Operating System OR any other similar distributions, viz. Ubuntu, CentOS, RHEL/RedHat, etc.
• Good troubleshooting, debugging, and problem-solving skills in the Linux Environment
• Experience in Storage Domain, viz. SAN, NAS, S3, etc. is a must.
• Good networking knowledge, eg. VLAN, Iptables, subnets, etc.

Preferred Technical and Professional Expertise

• Experience with docker, Kubernetes, Open vSwitch, JBoss, Tomcat, NodeJS, Ruby (web frameworks), Python (web frameworks), Azure and .NET.
• Experience with developer workflows, Continuous Integration (Jenkins) and Continuous Deployments paradigms.
• Good understanding of Linux tools, with an emphasis on curl, git, docker, Kubernetes, Strace, Wireshark.
• Linux operating system installation, configuration, upgrade, and maintenance experience are highly preferred
• DevOps & Agile methodology experience will be added advantage
• Certified Kubernetes Administrator (CKA) certification - Optional
• Certified in Red Hat Linux (RHCSA, RHCE) - Optional

About Business UnitAt Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. Its a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, What else is possible GTS is the place for you!Your Life @ IBMWhat matters to you when you re looking for your next career challenge Maybe you want to get involved in work that really changes the world What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion Are you looking for a culture of openness, collaboration and trust where everyone has a voice What about all of these If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.,

Keyskills :
red hat linuxoperating system installationlinux toolsproblem solvingglobal deliveryaudio masteringsupport servicesequipment supplytechnical supportit infrastructureagile methodologysupport engineers