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Operation Analyst

2.00 to 5.00 Years   Bangalore   03 Feb, 2023
Green Arrow Career Services
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaStatistics / Analytics
EmploymentTypeFull-time

Job Description

    Job title : Operation AnalystLocation : BangaloreExperience : 2 - 6 yearsNotice period : 30 days Mandatory Skills : operations support, SLA, TAT, Quality, strategic and analyticsKey Responsibilities :- Implement and maintain operational excellence which drives client satisfaction, client retention, TAT improvement, productivity, error reduction, and policy compliance. - Train and guide team in process improvement techniques. - Manage and lead processes to achieve desired results.- Assist in the development of a new process. - Drive, coach, and track team performance to achieve consistent SLA, TAT, Quality. - Ensure clients are serviced correctly and professionally - Perform project management, analytics, and measure to ensure milestones are met and deliverable is achieved.Qualification and Skills Requirements :- Candidates from tier-one colleges will be preferred. - 2-5 years experience in operations support and process improvement. - Distinctive problem solving, strategic and analytics capabilities - Communication and good interpersonal skills. - Driven/ Motivated about working in an entrepreneurialsetup,

Keyskills :
problem solvingclient retentionteam performanceproject managementoperational excellenceslatatdrivesstrategyanalyticsperformanceProblem Analysis

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