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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Medical / Healthcare |
| Functional Area | Operations Management / Process Analysis |
| EmploymentType | Full-time |
Job Responsibilities - Optimize the current supply chain operations to ensure seamless patient experience from booking of home consultation till delivery of the aligners- You will be accountable for KPIs at all stages of patient journey i.e post booking of the appointment for home consultation upto the delivery of the aligners.This includes:Optimal manpower and resource utilization to ensure measurable increase in the number of home consultations month on month. You should have a fantastic understanding of logistics and public transportation network.Ensure seamless coordination with Aligner Labs and doctors for timely preparation and delivery of treatment plans to all patientsCoordination with Aligner Labs to ensure timely manufacture and delivery of aligners to all patients.Create Systems and processes in place to bring about efficiency in the whole ecosystem of Customer engagement team, Doctors and labs.Interactions with Doctors and Accounts to ensure patient adherence to their post-delivery monitoring schedule, clinic appointments & payment scheduleInventory management inclusive of demand planning, procurement and logistics.Prime objective is to ensure that expectations are met and exceeded. This will include creation of excel reports to analyze the data collated at the Customer support end and drawing insights to bring about optimization in current structures in the organizationYou will act as an interface between various teams customer support, accounts, doctors & lab operations team and manage key activities to ensure process governance & information flow.Forecasting the inventory requirements
Keyskills :
resource utilizationcustomer engagement demand planningsupply chain optimization strategiessupply chain operations supply