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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Direct day-to-day management, attendance, training, hiring, recruiting, and performance reviews for all staff including underwriters, closing specialists, and post-closing managers Possess working knowledge and hands of for RESPA /TRID review and other federal, state and industry compliance requirements Interface professionally with title companies, clients, real estate agents, mortgage loan officers, and mortgage lenders to ensure a successful close Elevate service levels for customers by assisting in the application process, overseeing all mortgage loan closings, and completing all post-closing requirements quickly Ensure future salability and quality control of residential mortgage loans and refinances by adhering to all lender underwriting guidelines and federal and state regulations Examine and implement closing processes as required to maintain accurate loan files, settlement statements, and closing documents. Ensure the development of the highest possible ongoing and initial coaching and training to new and existing staff Use quality assurance data to build improvement in overall lender decision making Identification of gaps and the ongoing assistance in documenting processes and procedures Work to build a reporting suite that allows clear communication of performance to each team members, peers, management and Executive Leadership Demonstrated skill in monitoring and overseeing loan production pipeline Ensure that all KPI s for the department are met Prepare and deliver action plans or correction actions when individual metrics are not met Ensure on-going and complete communication of key initiatives, deliverables, and expectations across team members, peers, managers, and Executive Leadership Manage or oversee administrative tasks of the department (timecards, schedules, vacations, performance reviews) Continually review process and identify areas for improvement Identify strategic and technology improvements,
Keyskills :
salesdeliverycustomer relationsmarketingmanagementestate agentsloan officersloan closingsmortgage loansservice levelsquality controlquality assurancestatements of work sow