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Operations Manager Onboarding

1.00 to 3.00 Years   Bangalore   14 Oct, 2019
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryConsumer Durables / Electronics
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Operations Manager - OnboardingBangaloreSourcing & On - Boarding Sourcing and OnboardingFull Time EmployeeSwiggy started in 2014 with just a few restaurants on board limited to Koramangala in Bangalore , Swiggy is now India s leading food ordering and delivery platform. We recently received our series H round of funding and were able to raise an astounding $1 Billion. We have grown beyond our wildest imaginations. Starting off with just 2 neighborhoods in Bangalore , we are now present in over 250+ locations PAN India and are only looking to grow further. More than 121 , 000 restaurant partners leverage Swiggy to reach new customers and increase their sales. All of this has been made possible only because of our motivated work force nearing 10000+ employees that run the show from start to finish. Every order delivered by Swiggy s fleet of over 2 , 00 , 000 Delivery Executives , the largest in India , ensures a host of customer - centric features , while ensuring we provide unparalleled convenience for our customers.The operations team at Swiggy is responsible for delivering great customer experience through best - in - class delivery times and maximum serviceability. While we make our efforts in achieving these objectives , we also already have Indias largest delivery fleet and we are heavily focused on ensuring a great DE experience. We hope to make Swiggy the platform of choice for anyone in the country looking for a delivery job.Central Operations strategy: Leads strategic thinking on operations through thinking about new products and setting up new processes. This team works closely with product team on solutioning and with city operations teams on executionCity Operations teams: Manage operations effectively to drive positive customer experience and optimise cost to support the overall business P&L. The city teams also work with central operations team on rolling out new products and processes to drive ops excellence and build sustainable operationsRoles & ResponsibilitiesTake care of the complete joining & onboarding process.Maintaining reports/ MIS reportingDocument verification for new joiners.New joinee orientation.Handling a team of 15+ employees.Desired SkillsPreferred IIT/ NIIT Background.Must have 1 Yr exp in data oriented rolesShould be able to travel frequently between Bangalore and Bangalore.Managed a team of atleast 2 to 3 people.From Sales & Marketing Company.At Swiggy , we never stop searching for innovative ways to put our consumers first , provide opportunities for our partners and employees alike , and nurture our business. Our journey towards becoming India s leading food ordering and delivery platform is not short of a roller - coaster ride. All this way made possible because of our unwavering belief in our core values , from which we built Swiggy s culture , brand and behavior.,

Keyskills :
sales delivery customerrelations marketing management strategicthinking customerexperience documentverification mis pan food care fleet brand reach roller rolling funding joining alesmarketing

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