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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Rs 1.5 - 2.0 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Customer Service (Domestic) |
| EmploymentType | Full-time |
ProcessFlipkart (Outbound/Inbound Customer Service)GenderMale / FemaleAbout ProcessProvide customer service to Flipkart customers regarding refunds, cancellations, returns, offers, etc.TitleCSR / Sr. CSRLocationBangaloreRequirementDecent Verbal & Written Communications skills (B28 High - B29) - No MTI (Mother Tongue Influence)Basic Computer KnowledgeQualificationGraduates with minimum 6 months of BPO Voice experienceBsc. IT, BE, BCA, ME, Btech, Mtech candidates need to have minimum 12 months of BPO experienceTyping speed should be 25 w.p.m / 85% accuracyShift timings9 hours between 9:00am to 9:00pmLocation BoundariesTarget candidates staying within 15 Kms radiusTransport FacilityNASalary Range16,000 - 18,200 (Net)Basic IncentivesWeekly Off5.5 days working with 1 Rotational offAgeBetween 19 to 42 yearsUSPSimple Process, Customer Service, Salary, Day ShiftRounds of InterviewHR (Telephonic) (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)Typing & Email / Chat Test (Check typing speed, written skills & dealing with business scenario)Versant Round (Voice test) - 4 Score requiredOperations (Telephonic) (Check capabilities, stability & discuss compensation)
Keyskills :
typing speedcommunication skillsbpo voiceemailcustomer service