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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Description:The L2 Patching Engineer will work on incidents and requests related to patching. They will be working on a wide range of Windows, Linux, and other technologies. The successful candidate should be a self- starter, must be comfortable working in a very fast paced, busy environment in the rapidly growing IT services industry.Specific Role Responsibilities: Windows server 2008 / 2012 administrator Working Experience on any one of the patching solutions like Landesk Pro / SCCM/ Altiris Troubleshooting patching failures, Boot issues, Disk space issues Should have Knowledge on AD and Group policies Understanding of Exchange and SQL patching Ability to document existing and new environments Ability to work on multiple programs simultaneously, with strong ability to prioritize multiple tasks and respond to emergencies, organize and schedule work effectively Strong ability to understand client and management expectations and to resolve issues that may affect delivery Experience with pathing technologies and methodologies Orchestrate and coordinate patching activities, including device migrations in VMware and Exchange, backup and SQL verification, and other activities relate to preparing an environment. Serve as an escalation point for the NOC L1 Engineers Proactively look for opportunities to streamline the processes and implement process improvements to help the team members effectively execute their tasks Lead troubleshooting and root cause determination efforts and proactively identify opportunities to fix issues Create reports on capacity and compliance for patching Document client s storage environments Work on P1/ 2 incidents as required Develop internal SOPs and standards for storage operations,
Keyskills :
root causeit serviceswindows serversqlnocdiskrootlinuxvmwarewindowslandeskexchangepatchingschedulemanagementoperationscomplianceking experienceage