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Patient Service Executive

1.00 to 10.00 Years   Bangalore   14 Aug, 2026
Lead Training and Corporate Solutions
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedical / Healthcare
Functional AreaCustomer Service (Domestic)Back Office Operations
EmploymentTypeFull-time

Job Description

    A Patient Care Coordinator manages communication between patients, families, and healthcare providers. They schedule appointments, maintain medical records, verify insurance, and guide patients through treatment plans to ensure safe and smooth medical care delivery.Core Responsibilities
    • Patient Communication:
      • Answer patient questions and explain care options.
      • Help patients understand treatment plans and medications.
      • Handle patient feedback, concerns, and complaints with empathy.
    • Care Scheduling & Logistics:
      • Schedule doctor visits, tests, and follow-up appointments.
      • Coordinate transitions between hospitals, care facilities, and home.
      • Match patient needs with appropriate nurses, therapists, or caregivers.
    • Administrative Tasks:
      • Maintain and update accurate electronic health records.
      • Verify patient insurance coverage and assist with basic billing.
      • Track staff or caregiver attendance, schedules, and daily shift assignments.
      • CONTACT: hidden_mobile

Keyskills :
hospital managementhealthcare managementcustomer supporttelecallingvoice process

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