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PeopleSoft Techno Functional Consultant FSCM/HCM/Campus

2.00 to 7.00 Years   Bangalore   01 Apr, 2021
Oracle
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software,Sales / BD
EmploymentTypeFull-time

Job Description

*As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Your primary task will be to provide support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means). Able to work with general guidance from senior support engineers and management and, in some areas, may work independently. Solutions often take time to develop through research, collaboration or problem replication.Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. One year prior working experience with Oracle products (or at least two years related experience without Oracle products) and technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR functional degree + technical higher degree or in lieu of degree may substitute 4 years professional experience & professional certification (i.e., CNE, MCSE, CPA, Oracle, etc.)., *PSFT HCM techno functional Consultant :

  • Functional: T&L, AM, Payroll, ELM9.2, Core HR, Compensation, Benefits, Recruiting
  • Technical : Integration, PeopleCode, COBOL, nVision, AppEngine, General customization (records, fields, pages), SQR , XML Publisher, Security, Portal Technology, Workflow, Fluid Pages, AWE, Reports, SQL, Integration Broker, Elastic Search
PSFT FSCM Techno Functional Consultant:
  • Functional : Asset Management, Expense Management, Inventory Management, AP,GL,PC,Grants, Billing, AR, Supplier Contracts, Purchasing , ePro, Oder Mgmt.
  • Technical : Integration, PeopleCode, COBOL, nVision, AppEngine, General customization (records, fields, pages), SQR , XML Publisher, Security, Portal Technology, Workflow, Fluid Pages, AWE, Reports, SQL, Integration Broker, Elastic Search
PSFT Campus Solutions Techno Functional Consultant:
  • Functional: Student Financials, Records and Enrolment, Financial Aid, Campus Community, Recruiting and Admissions, Academic Advisement, Campus Self Service and Contributor Relations
  • Technical : Integration, PeopleCode, COBOL, nVision, AppEngine, General customization (records, fields, pages), SQR , XML Publisher, Security, Portal Technology, Workflow, Fluid Pages, AWE, Reports, SQL, Integration Broker, Elastic Search
1) Graduate with 65+% 2)Good communication and Analytical Skills 3)SAAS Certified. 4)3+ Year of relevant experience. 5)For functional consutlants should have expertise in business flows for a chosen domain in a product pillar, understand business requirements and should be able to propose solution to the client, also should be able to contribute in automations or fine tuning the solution. Also, be able to drive the team to deliver the proposed solution. For Technical consultant, should be able to lead complex issues and escalations involving technical components. 6)Should be able to contribute to business development through involvement in Discovery Sessions/estimations/POCs/solutioning 7)Very good Knowledge of SQL/PLSQL and reporting technologies. 8)Support process/Project management knowledge and certification(ITIL/PMP) are preferred. 9) Ready to work in rotational shifts

Keyskills :
sqlbusiness processhrmscoresalescore hrself servicexml publisherasset managementtechno functionalsupport engineersexpense managementintegration broker

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