Platform Ops Lead

Job Description

Platform Ops lead, based out of our Bangalore location, plays a key role in Enterprise Data Platform (EDP) Operations organization providing operational continuity for critical business processes, IT systems and IT solutions through project operations support, enhancements, documentation and operational support.How will you make an impact Being part of an organization that provides analytics driven data solutions for all businesses across Thermo Fisher Scientific, you will be instrumental in helping our business partners and customers with their data and analytics needs.What will you do

• Lead, own and deliver operations support associated with Enterprise data platform solutions.
• Hire, mentor, train and direct Cloud DevOps engineers, Data Engineers to support data platform solutions.
• Monitor, provision, automate and build services and platform elements such as Pyspark/EMR, databases, AWS Athena, S3, Redshift, AWS API Gateway, Lambda, Glue and other Data Engineering technologies using GitHub, Terraform, Jenkins and other DevOps tools.
• Manage cost associated with AWS services usage. Propose, Implement and show definite cost optimizations and achieve proposed results within defined periods
• Cultivates Innovation: Leverage Automation, DevOps, Machine Learning and process improvement methodologies to drive innovation and growth mind-set.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Global Perspective: Takes a broad view when approaching issues; using a global lens.
• Interview hire and train employees.
• Document and publish BI Operations KPI metrics, weekly status updates and issue resolution details.
• Manage (directly) Bangalore CoE EDP Ops team, including hiring, developing, motivating, and directing people as they work.
• Manage (indirectly) Bangalore TDC EDP delivery team members, including assisting in the development, training and assignment of work/projects to other team members.
• Manage time effectively by balancing between operations management and people management with a prioritization and results mindset.
• Build self-awareness, self-management, social awareness and relationship management. Be a source of energy, empathy and earned trust in EDP Operations team, proving optimism and realism can co-exist.
• Be available and participate in EDP Operations manager on-call schedule to address critical operational incidents and business requests.
• Manage, organize, plan, and control BI Operations Bangalore TDC resources with the aim of achieving BI Operational goals. The objective is to collaborate with BI leadership team in US to make decisions and resolve issues for the business by leveraging full potential of Operations team.

How will you get here Education

• Bachelor s degree in Computer Science with at least 5 years of DevOps experience using GitHub, Jenkins, Terraform, AWS services and agile development methodologies.

• Having AWS Certifications like AWS Certified Solutions Architect, AWS Certified Developer, Certified DevOps Engineer, SysOps Administrator is desirable.

Experience

• 10+ years of IT professional experience and at least 3+ as AWS DevOps / System Lead
• Proven Realtime Project implementation experience in AWS involving ETL pipelines, AWS Glue, API gateway and Redshift as database using DevOps methodologies is mandatory.
• Working knowledge of Pyspark/EMR, Athena, S3, Redshift, AWS API Gateway, Lambda, Glue, IAM, EC2, VPC, ELB, ALB, Autoscaling and other AWS managed services required for DevOps/DataOps is mandatory
• Should have implemented CI/CD using GitHub, Jenkins, Terraform at least once
• Strong Experience with Version Control Systems (GitHub is Mandatory. Bitbucket, CVS etc. is preferred)
• Proven Expertise with scripting via Bash, Python, Ruby, etc.
• Hands-on with system & application log tools like Datadog, CloudWatch, Splunk etc.
• Proficient in release management, change management, problem management and other IT operational methodologies.
• Experience with agile development methodologies by following DevOps, Data Ops and Dev Sec Ops practices.

Knowledge, Skills, Abilities

• Excellent written, verbal and inter-personal and stakeholder communication skills.
• Ability to analyze trends associated with huge datasets using ML and data analysis techniques.
• Ability to work with cross functional teams from multiple regions/ time zones by effectively leveraging multi-form communication (Email, MS Teams for voice and chat, meetings)
• Excellent prioritization and problem-solving skills.
• Action Oriented: Have a sense of urgency, high energy and enthusiasm in managing Systems and Platforms
• Drives Results: Consistently achieving results, even under tough circumstances.
• Global Perspective: Takes a broad view when approaching issues; using a global lens.
• Learn and train other team members
• Communicates Effectively: Provide timely and consistent updates and recommendations on BI Operational issues and improvements to stakeholders.
• Drive to meet and exceed BI Operational SLAs for Service Now incidents, Major Incidents, xMatters alerts, Employee Experience Metrics and BI application /process availability metrics.

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Keyskills :
issue resolutionproblem solvingmachine learningversion controlenterprise datacomputer sciencedata solutionsmanaged servicesdata analysis