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Principal Engineer, Service Delivery

7.00 to 10.00 Years   Bangalore   13 Oct, 2019
Dell
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Operations Management
EmploymentTypeFull-time

Job Description

  • Deliver end-to-end systems engineering services to customers - requirements gathering, design, development, test and documentation of VDI infrastructure
  • Support our VDI installations, and extend level 3 support to our operations teams (End users)
  • Lead exercises to optimize and stabilize VDI environment
  • Coordinate the input of service providers and partners to ensure delivery and support of key systems
  • Partner with applications, platform, infrastructure and applications teams to design and build environments to best deliver our business functionality
  • Liaise and partner extensively with the various support functions in the successful transition of developed solutions into BAU running mode
  • Strong partnership with Wintel team as VDI sits on the wintel infrastructure
  • Develop project plans and schedules, identify technical risks, and support the customer in mitigating risks to the mission
  • Install and configure all infrastructure (Network, Storage, Compute) required to support VDI environments
  • Configure and troubleshoot VMware Horizon View environments along with its architectural components: Desktop Pools, Connection Servers (and Replica Servers), Security Server, Enrollment Server, Resource Pools, vCenter, and thin and/or zero-clients.
  • Image development & testing, image deployment
  • Experience/knowledge in designing VMware environments to scale to customer demands as well as supporting VMware Horizon (VDI) solutions
  • Deep Knowledge of VMWare horizon view (6/7) & thin client/VDI laptop hardware configuration
  • SME level troubleshooting servers, workstations, and user experience issues with apps.Creating and updating policies and procedures.
Requirement Details:
  • Strong experience on Horizon View, VDI.
  • 7 -10 years of experience with Virtualized environments to include VDI, and thin/zero-clients
  • Experience with deploying VDI solutions utilizing Horizon View and managing Active Directory, Windows Server 2012/2016, and Windows Desktop 10.
  • Understanding of TCP/IP protocols and services such as: PCoIP, Blast, RDP, ICMP, UDP, TCP, SMTP, SNMP, LDAP, DNS, NTP, and understanding of wider set of protocols.
  • Mentoring/Coaching skills
  • Understanding of ITIL foundations
  • Excellent interpersonal skills and the ability to work as part of a diverse team
  • Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
  • High-level of integrity and dependability with a strong sense of urgency and mission focus
  • Ability to work multiple projects and rapidly integrate and support new customers/environments
Desirable requirements:
  • VMware Certified Professional (VCP-DCV) preferred
  • Microsoft Certified System Engineer 2003
  • Microsoft Certified IT Professional 2008, 2012
,

Keyskills :
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